Call for a free consultation today


The rising interest in E-bikes has been well documented in recent years, increasing further since the Covid-19 pandemic with one in four Europeans saying they are more likely to buy or use an e-bike compared with the previous year¹.

Rise of the E-bike

According to a recent study by Shimano, 38% of those who took part felt the main reason to buy/use E-bikes now, compared to before the pandemic was as an alternative to public transport. 37% felt that lessening the impact on the environment by reducing their carbon footprint would be the main reason. But, however far public opinion has come in recent years, there is still one overarching statistic in the report that cannot be ignored: “For the 66% of Europeans who are less likely to buy or use an e-bike, 24% say it’s due to a lack of safe cycling infrastructure in their towns and cities” showing that the government, local councils and authorities still have a way to go to create a cycling environment that convinces people to make the switch. Cyclists should be cautious about riding electric bikes that don’t comply with regulations. If involved in an accident, the Motor Insurers’ Bureau will compensate the victim and approach you for the funds. It’s also worth noting that E-scooters are insured by a blanket scheme. Those that you can hire in towns and cities are covered, but all others are not insured. This can cause problems should you be involved in an accident.  

How can we help?

While a motorist has the reassurance of an insurer or broker to whom they can turn after a collision, most cyclists lack that resource. That’s where we come in, because Cycle SOS is available to any cyclist, completely free. Whether you ride an E-bike for commuting or leisure, if you have been involved in an incident while riding, we may be able to help you. Our website covers all the information you may need if you have been involved in: an incident involving a pothole, an incident at a junction or a roundabout, an incident due to component failure, or a road traffic collision.

Calling our freephone helpline

Our expert team are specialists in Cycle accident claims. On the first call, our experienced team will take some details and advise you on our initial opinion. We will be able to advise you of any further information we would need and help you obtain anything that is missing. Having the basic details surrounding the accident will help us to advise you properly. Details of your injury and any medical attention you sought, details of the road and direction of travel, any witnesses, police incident number (if applicable), and the make and model of your E-bike are all helpful. If you e-mail us an address, we’ll post you a Contact Card bearing 24/7 Helpline and initial points of advice.

Why Cycle SOS?

With over 30 years’ experience representing cyclists, we know the many dangers the roads present and have seen first-hand the consequences that road bike accidents can have on both the cyclist and on their families. Our experienced team are themselves cyclists, some of whom have built their own machines, so know the difference between a headset and a bottom bracket.  Others are also trained in accident investigation and reconstruction techniques, headed by a former Sergeant from the local Crash Investigation Unit. We’re not just experts because we have over 30 years legal experience, we’re cyclists too, so we understand what it takes to make sure you’re properly compensated following an accident. We will consider all aspects of losses associated with your accident and ensure you are properly compensated. That means taking into account all the losses associated with your accident. To you, that could mean lost earnings for any time you couldn’t work, a damaged bike or kit, the costs of treatment and even adaptations to your home. All of this is on top of the compensation we’d recover for your injuries. We represent cyclists with modest injuries right through to those who need long-term support for a more serious accident, or life-changing injury. We also consider the impact an accident can be having on your family and the day-to-day obstacles that you may all be facing because of your injuries. Our experience means we’ll be beside you for the entire claim journey, helping you to access independent, specialist medical assistance and physiotherapy, as close to home and convenient for you as possible. We know going through a claim can be stressful and sometimes difficult. That’s why we do everything to shoulder as much responsibility for you as we can, always keeping you in the loop, and making sure you know all your options at any time. And the majority of your claim can be conducted by telephone or email if you prefer. So, no matter where you are across England and Wales, you don’t have to instruct a local non-specialised firm when you can rely on the experts at Cycle SOS to help you. If you’d like to discuss your no win no fee E-bike case with our friendly helpline team, call us on: 0808 100 9995. ¹SHIMANO State of the Nation report, the changing attitudes to e-bike use

Get the expert help you need right now


The most common injuries sustained by cyclists in E-Bike accidents are head injuries, followed by fractures and injuries to the upper and lower extremities. Studies have shown, wearing a helmet can significantly reduce the risk of head injury in the event of an accident. If you have been involved in an e-bike accident that wasn’t your fault, contact our expert team on 0808 100 9995.
The legal implications of an E-Bike accident will depend on the circumstances of the incident. If the accident was caused by another party’s negligence, then the injured cyclist may be able to seek compensation for their injuries and other losses, such as damage to their E-Bike. It is important to seek legal advice from a qualified solicitor to understand your options as every situation is different. Our expert team can help you if you have been injured in an e-bike accident that wasn’t your fault. Please call 0808 100 9995.
Wearing a helmet and high-visibility clothing can help reduce the risk of injury in the event of an E-Bike accident. However, there is no safety gear that can completely eliminate the risk of injury, so it’s important to ride responsibly and defensively to minimise the risk of accidents. For help with e-bike accidents that weren’t your fault, call 0808 100 9995.
The main difference between E-Bike and regular bike accidents is the increased speed and weight of the E-Bike. Cyclists can prepare for E-Bike accidents by taking extra caution when riding at high speeds, practising emergency braking techniques, and wearing appropriate safety gear such as helmets and reflective clothing. It is also important for E-Bike riders to be aware of their bike’s weight and handling characteristics, and to maintain their bike in good working order. Call 0808 100 9995 for help with e-bike accidents.
According to a Freedom of Information request released by the Metropolitan Police, E-Bike accidents have risen from 7 in 2018 to 64 in 2022, with a peak of 106 in 2021. The Department for Transport has also confirmed that there were 1,352 collisions involving e-scooters, compared to 460 in 2020. So it’s clear to see that accidents involving e-bikes are on the rise. If you have been injured by an e-bike, you can contact us on 0808 100 9995 for expert help.

If you have been involved in a collision while riding an electric bike, do the following:

  • Examine for injuries and, if necessary, contact an ambulance.
  • Inform the police about the collision.
  • Contact and insurance information should be exchanged with the other party.
  • Take pictures of the scene, the damage, and the injuries.
  • Even if you feel fine, get medical attention.
  • Notify your insurance provider.
  • If necessary, consider getting legal counsel.

Act fast, acquire information, and put your safety and legal rights first. For more information about our services or to start your claim, call 0808 100 9995 and speak to one of our specialist solicitors. We’re here to help. You can email us or schedule a callback.

The UK government page describes the requirements for riding an electric bike, also known as an ‘electrically assisted pedal cycles’ or EAPC. EAPCs must have pedals that can be used to propel them, a maximum power output of 250 watts, and cannot propel the bike faster than 15.5mph. EAPCs are not required to have a licence, registration, tax, or insurance and can be ridden on cycle routes and anywhere else pedal bikes are permitted.

Any electric bike that does not satisfy these requirements is regarded as a motorbike or moped and must be registered, taxed, and driven with a valid driver’s licence.

Should you suffer injuries from an e-bike accident due to another’s carelessness, you could be eligible for compensation. Consider the intensity of your injuries, their interference with your life and career, and any potential long-term health implications – these aspects all contribute to your possible compensation.

To ensure the best outcome of your claim, collect evidence to back up your statement. Medical records, accident photographs, witness testimony, and other relevant documents may be included. The facts of your case will determine your compensation. Consult a lawyer to understand your rights and estimate compensation.

A specialist solicitor who deals with e-bike accident claims can help you navigate the legal system and estimate the value of your claim. For more information about how CycleSOS can help you or to start your claim, call 0808 100 9995 and speak to one of our specialist solicitors. We’re here to help. You can email us or schedule a callback.