Get Medically Examined

After an accident people often feel fine - until a few hours later - maybe in the early hours of the next morning when their sleep is disturbed by aches and pains, especially in the back and neck. If you have any doubts, don’t delay; make an appointment to see your GP immediately.

If you have taken a knock on the head, go to casualty immediately. Even minor head injuries can lead to symptoms such as headaches, vomiting, unsteadiness, doziness and forgetfulness, which may be indicative of a serious condition.

Cycle-S.O.S. nine steps to a successful claim after an accident:


  1. Try to remain calm and polite; you will control the situation more easily if you keep your temper. The emergency services, particularly the police, will be more prepared to listen to you.
  2. Try to identify the precise location where the impact occurred and mark it.
  3. Obtain names and addresses of any witnesses.
  4. Any injury accident must be reported to the police as soon as possible and at the latest within 24-hours. The driver must produce his insurance certificate to anyone who reasonably requires it (that includes the injured party or their representatives) and to the police within seven days.
  5. Even if the accident is damage only (no injury) Section 170 of the Road Traffic Act 1988 requires the driver of the vehicle to provide their own name and address and, if different, the name and address of the registered keeper of the vehicle. If this information is not forthcoming as soon as reasonably practical or within a maximum 24-hour period, it becomes compulsory to report the accident to the police.
  6. Note the registration numbers of the vehicles involved and identify the driver.
  7. Sketch or photograph the location, road surface and damaged vehicles/cycles, noting skid or other marks and debris on the road. Photograph injuries, too.
  8. Keep the cycle in its damaged state.
  9. If injuries are involved or statutory details are not forthcoming, report the accident to the police

All of these details are on the Cycle- S.O.S card, so keep it in your wallet and you’ll always know what to do. To request a card just send us an email here.


  • From the outset of the action to conclusion, the service has been excellent. I picked you at random from “Cycling magazine” and was not sure what kind of service I would get. I need not have worried!! Thank you for all your help and advice, I shall certainly keep the card in my wallet.
    Mr R.J, Solihull