Call for a free consultation today

Corporate Social Responsibility

Cycle SOS is part of Fletchers Solicitors and we believe we have a responsibility to our people, our communities, and our planet.

That is why we have recently developed a three-year CSR strategy, as part of our new ownership under Fletchers Solicitors, with an overarching objective to ‘keep people well’. By ‘people’, we refer to our own people as well as our clients, our communities; and ultimately, those who need our support – nationwide.

Through our work, we strive to improve the wellbeing of those around us; whether that is emotionally, physically or through charitable partnerships to support ground-breaking research, community incentives or patient recovery.

As a business, we support cyclists in need of legal support, and provide the tools and the support they need to move forward in the most successful way possible. Through our CSR programme, that objective is magnified; and we are committed to breaking down barriers, improving accessibility, educating ourselves, nurturing diverse communities and doing our bit to support a healthy planet.

Led by the CSR Manager, our fully engaged team members are passionate about moving forward in a responsible way, and we work together to ensure our ethical and environmental practices are as robust as they can be.

To demonstrate our determination to create sustainable and meaningful change within both the company and the winder community, we are now enthusiastic members of ‘Business in the Community’, the largest responsible business network in the UK.

Here are some of the ways we will deliver our strategy:

Charities of the Year

As a business, we believe that we can make a positive difference to local communities through support for charitable causes. Every year, we have 3 new charities of the year, which colleagues support through opt-out monthly donation and fundraising activities throughout the year. The national partner is chosen by Cycle SOS and Fletchers, but the two regional partners are chosen by colleagues, therefore supporting local charities close to our hearts. 

Equality, diversity, and inclusion

What makes Cycle SOS and Fletchers Solicitors great is that no two colleagues are the same. We are fully committed to the development of a diverse workforce which reflects the community in which we operate community, and have developed an inclusiveness plan shaped with feedback from colleagues. We also actively support and participate in inclusive campaigns such as Pride, Black History Month, International Woman’s Day, International Men’s Day, and World Menopause Day.

CSR Fund

Each quarter, colleagues can apply to the CSR fund, which is funded by Fletchers Group, to support local groups or charities which tackle the following causes: health and wellbeing, education, inclusiveness, and the local environment. Funded projects include sponsoring a colleague to build sustainable community buildings in the Gambia, funding mental wellbeing sessions for veterans in Sefton and providing a grant to a charity who improve the lives of disabled children (and their families) caused by neurological conditions or brain injury.

Mental Health Champions

We have a team of Mental Health Champions who volunteer their support for the mental wellbeing of the whole business. The Champions include two qualified counsellors, several qualified nurses and everyone has completed Mental Health First Aid Training. They are the first port of call for colleagues who need a friendly and confidential chat.

Environmental

We take our responsibilities towards the environment very seriously and are committed to encouraging all staff members to adopt ethical principles. Taking into account our environmental footprint, we are taking steps to minimise our impact through reduction of waste and energy consumption.

Education

Fletchers Solicitors created ‘Bracky Builds a New Den’ – the story of a happy dinosaur whose life is turned upside down when a family member suffers a serious injury. The story seeks to explore many of the different ways young children could be impacted if their parent or carer were to experience a serious injury, and how – by working together – it is possible to rebuild lives and find a new normal.

 

 

 

 

 

 

 

 

Emily Pheysey

Litigation Executive

Emily has over 7 years of experience in the legal sector, handling road traffic accident claims to recover compensation and support her clients. Her focus is to ensure all clients feel comfortable and at ease with the claims process so that they can focus on their recovery.

Emily considers rapport to be an essential part of the role and strives to always provide excellent client care.

Away from work, Emily enjoys spending time with her family and friends and travelling as much possible.

Diane Holderness

Litigation Executive

Diane is a Ministry of Justice (TOJ) Team Leader within our Cycle Department. She has 11 years’ experience managing road traffic accident claims, and 6 years’ experience managing MOJ claims.

Diane enjoys a challenge and always strives for the very best results for her customers; something that is clear in the way her team continually adapts its strategies in order to secure the most desired outcome. Diane has worked her way through the legal ranks here, and is proud to now have a strong, specialist team that is committed to customer satisfaction.

Diane believes that happy clients make a happy working environment, and it is this that ensures a productive and efficient workforce.

Nina Haddock

Chartered Legal Executive

Nina has over 30 years’ experience in the legal sector. She specialises in recovering compensation for injury claimants as a result of road traffic accidents. Her focus for each and every claim is to help her clients secure the funding that they need to pay for ongoing treatment and support.

Nina became a CILEX Fellow in 2006 and now helps her clients and their families at a time when they have been through a traumatic experience, and everything they hold dear to them appears to be changing.

One case Nina is particularly proud of is supporting a client who had successfully sought asylum in the UK, following a road traffic accident. The claim was successfully pursued through the MIB and the client was left with significant injuries. Her client was able to use the compensation to aid family members with their applications to seek asylum in the UK.

Julian Fox

Cycling Accident Solicitor

Julian qualified as a Solicitor in 2005 and has worked in all areas of personal injury since 2000. Julian has a well-rounded understanding of personal injury law, having represented both claimants and defendants.

Julian always aims for maximum damages to meet his clients’ needs for injury and rehabilitation expenses, and can often secure interim payments to help meet clients’ financial needs. Julian is highly proactive in ensuring cases are progressed, ensuring a timely conclusion.

When not at the office, Julian is a keen cyclist, both on roads and virtually -he will often do an hour of ‘Zwifting’ in the mornings before starting work.

Richard Atherton

Cycling Accident Solicitor

Richard has 12 years of legal experience and qualified as a Solicitor in February 2014. He has been a Team Manager with us since 2019. Throughout his career, Richard has specialised in personal injury, handling an array of Road Traffic Accident cases, in addition to employer and public liability.

Richard prides himself on his very strong strategic and planning skills, which come into their own in complex injury cases where more technical arguments are involved. On every case, he is committed to ensuring that his clients receive full compensation for their injuries.

Away from work, Richard enjoys sport; he is a season ticket holder at St Helens Rugby Club and a Liverpool FC fan. Not only a spectator, Richard also likes going to play golf as often as he can.

Dave Gardner

Litigation Executive

Dave has over 20 years of experience in the legal sector. His specialism is personal injury and he has dealt with hundreds of cycling injury claims during his career. Excellent client care and communication is paramount to Dave. He prides himself on being accessible and available, attending court hearings where damages are in dispute to ensure the best outcome for his clients. One case Dave is particularly proud of is when he supported an elderly client who suffered serious injuries following a road traffic incident. The police had not taken any action against the defendant, so Dave had to be proactive and act within a 24-hour window. The case proceeded and the client was in receipt of £30,000 in damages, which he would not have been entitled to had the client not approached Dave. He is also an avid supporter of Glasgow Rangers and travelled abroad on many occasions to see them play in European competitions.

Gerard Horton

Partner

Gerard is a Senior Solicitor at Cycle SOS. In his 13 years of experience, Gerard has built a national reputation in the catastrophic injury sector, dealing with high value and complex cases. Alongside his legal role, Gerard supports several charities including Headway Central Lancashire, Northwest Regional Spinal Injuries Centre and spinal injury charity, Back Up.

Julia Eyton

Partner

Julia brings a wealth of knowledge and expertise to the Cycle SOS team.

Specialising in representing those who have had life changing injuries, Julia handles some of the most serious and complex personal injury cases both within Cycle SOS and nationally.

She often works on high value claims and is skilled in winning complex liability cases.

NADIA KERR

Partner

Nadia has over 30 years of legal expertise and has represented hundreds of vulnerable road users. With a focus on ensuring timely rehabilitation, speedy repair or replacement of bikes and kit, and securing fair compensation, Nadia is committed to advocating for justice and client rights. Alongside her legal career, Nadia actively participates in national campaigns to benefit vulnerable road users and acts as a Trustee/Director for the national cycling charity, Cycling UK. Nadia was named in Cycling UK’s ‘100 women’ and was a founding member, now running a women’s cycling group, TeamGlow in South Manchester. Among her many achievements, Nadia takes pride in her spot on BBC Breakfast, where she provided expert commentary on long term government funding for pothole repairs.

Caroline Morris

DIRECTOR OF SERIOUS INJURY

Caroline has specialised in personal injury for over 25 years, recovering more than £56 million in damages during that time, to help clients rebuild their lives after injury.

Caroline is committed to achieving rehabilitation options early, meaning her clients benefits from the best care and treatment at the earliest stage possible.