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Responsible reporting on road collisions

The language of media reports can have a huge impact on a reader’s understanding of a situation. New guidelines for journalists aim to create greater awareness and responsibility for how deaths and injuries on our roads are reported. As cyclists we are vulnerable road users so welcome these new guidelines.

Do you ever notice how in some media reports it is cars, not their drivers, that are involved in injuring or even killing pedestrians or cyclists? Or how a collision is termed an ‘accident’ making the action that caused it sound somehow inconsequential or not the result of criminal behaviour? Maybe you haven’t noticed this, not all readers consciously do, but over time this style of reporting dehumanises the victims of collisions and also reduces the perception that it is the driver, and not the vehicle, that is accountable. This personal and public perception can have far-reaching impacts in how road traffic incidents are dealt with.

The guidelines have been produced by the University of Westminster’s Active Travel Academy in collaboration with the National Union of Journalists’ ethics council, state-approved press regulator Impress, road safety charities and a range of policing, academic and expert figures. The recommendations focus on four specific areas; impartiality, discrimination, accuracy and reporting on crime. Here’s a summary.

 

Impartiality:

Publishers must not use the term accident when describing road collisions – collision, or crash, are more accurate, especially when the facts of the incident are not known. In the words of one roads policing chief “there are very few accidents that are true accidents… all traffic collisions involve some form of misjudgement, error or outright dangerous action by one or more drivers in a collision”. While reporting on a collision immediately after a crash, journalists won’t know why a crash took place, using the word ‘accident’ suggests an unavoidable incident – which publishers equally won’t know is true. Reporters must avoid speculation about the cause of an incident, including calling it an accident.

Why this is welcomed: Perpetuating the belief that an accident is unavoidable discourages apportioning blame or any action that could prevent the incident reoccurring, for example fixing a pothole or changing the lay-out of a junction.

 

Discrimination:

Publishers must avoid using negative generalisations of road users, and must not use dehumanising language or that which may incite violence or hatred against a road user in comment and news coverage. Dehumanising cyclists is associated with increased antisocial behaviour and aggression towards them, such as deliberately driving a vehicle at, or throwing something at them. In turn, those who feel dehumanised are more likely to feel hostile themselves, risking further fuelling aggression on the roads. If in doubt, publishers should consider how jarring, or morally and logically questionable it would seem applying the same assumptions to other perceived groups. The term ‘cyclist’ alone can engender negative connotations, for example; consider characterising someone on a cycle as a person, where possible.

Why this is welcomed: Seeing the human consequences of an incident can help influence readers to take more care and make better decisions in their own road use.

 

Accuracy:

Coverage of perceived risks on the roads should be above all accurate, based in fact and context. Publishers should make mention of human actors in a collision, and avoid reference to personal protective equipment, such as hi-vis and helmets, except when demonstrably relevant. Publishers must, as early as possible in an article, make mention of the presence of the human participants in a collision. If an action or reaction is caused by a person, rather than a driverless vehicle or one whose handbrake failed while parked on a hill, say, mention the presence of a driver, even if their identity is unknown. Cars cannot flee the scene of a collision, flip themselves over or speed without a driver. The reporting of risk impacts the public’s perception of that risk, and overemphasising the risks of cycling and walking, say, or underestimating the risk caused by poor driving may alter the public’s behaviour in a way that negatively impacts theirs or others’ health and willingness to walk or cycle.

Why this is welcomed: Walking and cycling should be safe activities, if the public perception is that they are inherently dangerous then less action will be taken to solve the causes of danger.

 

Reporting on crime:

Publishers must avoid portraying dangerous or criminal behaviour on the roads, such as speeding, as acceptable, or those caught breaking the law as victims. Publishers should not suggest catching and penalising those who speed is wrong or unjust, or perpetuate a view that speeding is socially acceptable. Inappropriate speed is a factor in 24% of fatal collisions, and the risk of causing injury increases 3% for every 1kph increase. Drivers who break the law by speeding are more likely to engage in other risk-taking behaviour, such as jumping red lights. This clause applies to any other dangerous driving activity, including mobile phone use, and the coverage of celebrities on the roads.

Why this is welcomed:  Criminal behaviour should not be portrayed as acceptable, doing so normalises criminal behaviour on the road which can lead to more people disregarding traffic law.

That these guidelines needed writing shows the extent of the problem in reporting of road incidents. Where we see these guidelines being broken we can help improve reporting in the future by calling it out to the publisher, who is ultimately responsible for the content.

Written By:

Emily Pheysey

Litigation Executive

Emily has over 7 years of experience in the legal sector, handling road traffic accident claims to recover compensation and support her clients. Her focus is to ensure all clients feel comfortable and at ease with the claims process so that they can focus on their recovery.

Emily considers rapport to be an essential part of the role and strives to always provide excellent client care.

Away from work, Emily enjoys spending time with her family and friends and travelling as much possible.

Diane Holderness

Litigation Executive

Diane is a Ministry of Justice (TOJ) Team Leader within our Cycle Department. She has 11 years’ experience managing road traffic accident claims, and 6 years’ experience managing MOJ claims.

Diane enjoys a challenge and always strives for the very best results for her customers; something that is clear in the way her team continually adapts its strategies in order to secure the most desired outcome. Diane has worked her way through the legal ranks here, and is proud to now have a strong, specialist team that is committed to customer satisfaction.

Diane believes that happy clients make a happy working environment, and it is this that ensures a productive and efficient workforce.

Nina Haddock

Chartered Legal Executive

Nina has over 30 years’ experience in the legal sector. She specialises in recovering compensation for injury claimants as a result of road traffic accidents. Her focus for each and every claim is to help her clients secure the funding that they need to pay for ongoing treatment and support.

Nina became a CILEX Fellow in 2006 and now helps her clients and their families at a time when they have been through a traumatic experience, and everything they hold dear to them appears to be changing.

One case Nina is particularly proud of is supporting a client who had successfully sought asylum in the UK, following a road traffic accident. The claim was successfully pursued through the MIB and the client was left with significant injuries. Her client was able to use the compensation to aid family members with their applications to seek asylum in the UK.

Julian Fox

Cycling Accident Solicitor

Julian qualified as a Solicitor in 2005 and has worked in all areas of personal injury since 2000. Julian has a well-rounded understanding of personal injury law, having represented both claimants and defendants.

Julian always aims for maximum damages to meet his clients’ needs for injury and rehabilitation expenses, and can often secure interim payments to help meet clients’ financial needs. Julian is highly proactive in ensuring cases are progressed, ensuring a timely conclusion.

When not at the office, Julian is a keen cyclist, both on roads and virtually -he will often do an hour of ‘Zwifting’ in the mornings before starting work.

Richard Atherton

Cycling Accident Solicitor

Richard has 12 years of legal experience and qualified as a Solicitor in February 2014. He has been a Team Manager with us since 2019. Throughout his career, Richard has specialised in personal injury, handling an array of Road Traffic Accident cases, in addition to employer and public liability.

Richard prides himself on his very strong strategic and planning skills, which come into their own in complex injury cases where more technical arguments are involved. On every case, he is committed to ensuring that his clients receive full compensation for their injuries.

Away from work, Richard enjoys sport; he is a season ticket holder at St Helens Rugby Club and a Liverpool FC fan. Not only a spectator, Richard also likes going to play golf as often as he can.

Dave Gardner

Litigation Executive

Dave has over 20 years of experience in the legal sector. His specialism is personal injury and he has dealt with hundreds of cycling injury claims during his career. Excellent client care and communication is paramount to Dave. He prides himself on being accessible and available, attending court hearings where damages are in dispute to ensure the best outcome for his clients. One case Dave is particularly proud of is when he supported an elderly client who suffered serious injuries following a road traffic incident. The police had not taken any action against the defendant, so Dave had to be proactive and act within a 24-hour window. The case proceeded and the client was in receipt of £30,000 in damages, which he would not have been entitled to had the client not approached Dave. He is also an avid supporter of Glasgow Rangers and travelled abroad on many occasions to see them play in European competitions.

Gerard Horton

Partner

Gerard is a Senior Solicitor at Cycle SOS. In his 13 years of experience, Gerard has built a national reputation in the catastrophic injury sector, dealing with high value and complex cases. Alongside his legal role, Gerard supports several charities including Headway Central Lancashire, Northwest Regional Spinal Injuries Centre and spinal injury charity, Back Up.

Julia Eyton

Partner

Julia brings a wealth of knowledge and expertise to the Cycle SOS team.

Specialising in representing those who have had life changing injuries, Julia handles some of the most serious and complex personal injury cases both within Cycle SOS and nationally.

She often works on high value claims and is skilled in winning complex liability cases.

NADIA KERR

Partner

Nadia has over 30 years of legal expertise and has represented hundreds of vulnerable road users. With a focus on ensuring timely rehabilitation, speedy repair or replacement of bikes and kit, and securing fair compensation, Nadia is committed to advocating for justice and client rights. Alongside her legal career, Nadia actively participates in national campaigns to benefit vulnerable road users and acts as a Trustee/Director for the national cycling charity, Cycling UK. Nadia was named in Cycling UK’s ‘100 women’ and was a founding member, now running a women’s cycling group, TeamGlow in South Manchester. Among her many achievements, Nadia takes pride in her spot on BBC Breakfast, where she provided expert commentary on long term government funding for pothole repairs.

Caroline Morris

DIRECTOR OF SERIOUS INJURY

Caroline has specialised in personal injury for over 25 years, recovering more than £56 million in damages during that time, to help clients rebuild their lives after injury.

Caroline is committed to achieving rehabilitation options early, meaning her clients benefits from the best care and treatment at the earliest stage possible.