Welcome to the Cycle – S.O.S. – The Cyclists’ National Helpline

This resource has been put together by our team of specialist cycle claims Solicitors to fore arm cyclists with all the legal knowledge needed to protect themselves on our roads.

Recent media coverage and campaigns have heightened awareness of cyclists’ rights, the obligations of other road users and the need to be prepared, all things that the legal experts at The Cyclists’ National Helpline have championed for the past 25 years.

The hazards that confront cyclists are well publicised. Many of them are likely to be addressed over time, as traffic planning and driver education start to make a difference. But for the present, as casualty rates either remain constant or increase, it’s more important than ever for cyclists to have access to the best advice, quickly.

Professionals such as yourselves, working directly with the cycling public, are often asked to assist with matters that may be just outside your remit. In order to ensure that the cyclist gets the best possible response to their query, We at Cycle SOS provide a resource for you which can be accessed throughout your day to day work in the industry. We also operate The Cyclists’ National Helpline – 0808 100 999 5 which you can direct the enquirer to at any time 24 hours a day, 7 days a week.

Our expertise in cycle claims, collisions, reconstructions and investigations mean that when you have an enquiry which you cannot answer yourself, by recommending Cycle SOS you can be confident that you are directing your customer to a professional who can help.

You can use the information in the pdf’s below as a guide to some common, but quite tricky, queries from cyclists. If you don’t find the information you are looking for, call our Freephone Helpline on 0808 100 999 5. We’re here to help you.

You may be asked for advice following a collision that has caused damaged to a bike but not injury to the cyclist. We have put together the following case study to help you advise the cyclist following a damage only collision:

Still haven’t found the information you were looking for?

You can Contact us here or alternatively return to our home page here.

Further information on any Statutes that we make reference to in our faq’s or pdf guides is available at the links below:

Road Traffic Act 1988 Section 170 – www.legislation.gov.uk/ukpga/1988/52/section/170

The Road Vehicles (Construction and Use) Regulations 1986 Regulation 105- www.legislation.gov.uk/uksi/1986/1078/regulation/105/made

Road Traffic Act 1988 Section 2 – Dangerous Driving – www.legislation.gov.uk/ukpga/1988/52/section/2