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An unrecognizable man on an electrobike cycling outdoors on a road in park.

What to Do if You’re Involved in an E-bike Accident

E-bikes, or electric bikes, are an increasingly popular option for cyclists who want to travel quickly and can offer a more environmentally-friendly alternative to driving or using public transport.

However, e-bike accidents can happen and can result in minor to severe personal injuries. Here’s what to do if you’re involved in an e-bike accident and how to claim compensation with the expert solicitors at Cycle SOS.

How to make a successful e-bike accident claim with Cycle SOS

  1. Remain CalmAfter any cycling accident, it’s important to remain calm and in control of your emotions while you speak to those involved and explain the e-bike accident to emergency services. If you or anybody else has sustained an injury you may need to seek medical attention straight away.
  2. Mark the Spot – Try to identify the exact location of the e-bike accident, using identifiers such as the road name, and make a mark of it.
  3. Gather Information – Remember to obtain the names and addresses of any witnesses to the incident, as they may be able to support your e-bike accident claim.
  4. Note who is involved – You should also note the registration number of any vehicle involved in the e-bike accident and identify the driver. If the accident has caused damage but no injury, the driver is still required to provide their name and address as well as the details of the vehicle’s registered keeper if different.   
  5. Take Photographs – It’s important that you take clear images of the location of the e-bike accident, the road surface, including any skid marks or debris, and any damage to your e-bike or other vehicles.

Should I contact the police after an e-bike accident?

Any injury that occurs as a result of an e-bike accident on the roads must be reported to the police as soon as possible and, at the latest, within 24 hours of the incident. If the other party is not forthcoming with information or does not provide their details within the 24-hour period, even if no injury has occurred, you must report the e-bike accident.

Should I go to the hospital after an e-bike accident?

If you receive a head injury after being involved in an e-bike accident, you should seek medical attention and go to A&E immediately. You may only start to feel the effect of your injury hours later or even the next day. If you are suffering from any concerning pains, especially neck pain or back, make a GP appointment immediately.

What should I do with my damaged e-bike?

If you’ve been involved in an e-bike accident you should keep your electric bicycle in its damaged state as it may be used for evidence in your personal injury claim.

How do I make an e-bike accident claim?

If you have sustained an injury after an e-bike accident, call the Cycle SOS freephone helpline on 0808 100 999 5 or request a callback for a free, initial consultation.

Our experienced personal injury cycling lawyers will listen to the details of the road incident and offer supportive legal advice regarding making an e-bike accident claim.

Our cycling injury lawyers at Cycle SOS will then evaluate your personal injury claim and, in most cases, proceed on a no-win, no-fee basis, meaning you’ll only pay for our legal services once you’ve received compensation.

If your e-bike accident claim is successful, you will receive a settlement amount. Your personal injury claim could recover a range of factors, including loss of earnings, medical costs, e-bike repair or replacement, clothing damage and other unexpected costs.

For more information about our services or to start your claim, call 0808 100 9995 and speak to one of our specialist solicitors. We’re here to help. You can email us or schedule a callback.

Written By:

Cycle SOS
Cycle SOS only deal with cycle accident claims. We understand cyclists, and believe that cyclists have the right to be safe on the roads. Cycle SOS The Cyclists National Helpline is made up of a highly trained team of specialist personal injury cycling lawyers that have recovered millions of pounds for people making bicycle accident claims.