Plain Speaking Promise From Our Experts To You

When you’ve been involved in a collision, the last thing you need is the added stress of trying to understand what’s happening with your claim. This is why at Cycle SOS we make a commitment to you that we will always communicate clearly, concisely and honestly about the process, what will happen next and what is the likely outcome.

The Cyclists’ National Helpline is dedicated to giving you tailored advice on your bicycle injury compensation claim, based on many years of experience brought to you in a “plain speaking”, accessible, and approachable manner. The majority of our solicitors are cyclists themselves so you can rest assured you will have somebody fighting for you that speaks your language. It is a free phone line and is available to you 24 hours a day, seven days a week on: 0808 100 999 5.

We understand that making a claim for any sort of bicycle injury compensation can be daunting, that’s why we take a relaxed approach when communicating with our clients so that you are always put at ease. Below are a few of the testimonials we have received about our plain speaking promise. You can find out more about what our clients truly think on our testimonials page.

Our team are also cyclists themselves. They have great awareness of the problems that you face, therefore offering the right expertise to help resolve your issues.

“The friendly team helped me all the way through my claim. They kept me informed at all times and provided an excellent service.”

Mr David Siviter


Our Expert Cycle Accident Claims Team

Cycle SOS – The Cyclists’ National Helpline is made up of a highly trained team of specialist personal injury lawyers, that has recovered millions of pounds for cyclists, through cycle accident claims over the past 30 years. Our specialists will support and advise you throughout the cycle accident claims process.


Experience in the cycle industry

From 2005, Consultant Solicitor Paul Darlington worked closely with Cycling England and the Cycling Demonstration Town project, attending conferences and courses organised by the Association of Commuter Transport including cycle route design and implementation. He has provided consultancy services to the CTC and assisted blue chip companies and organisations in the public sector to implement their workplace travel planning and business bike schemes.


We are cyclists ourselves

Several members of the team have undertaken cycle challenges in support of different charities over the years. Managing Partner Peter Jones and Consultant Solicitor Paul Darlington along with a few friends completed the 152 mile Blackpool to Hornsea ‘coast to coast’ for the charity Cord in just over 10 hours riding time. Since then Paul has returned to time trials for the first time in 30 years in pursuit of his 9 year old daughter!

More recently, Lucie Terry and a number of friends undertook the 170 mile ‘Way of the Roses’ ride in support of Macmillan cancer support, raising a spectacular £7500 for the charity.


Our team includes members of:

  • The Law Society’s Personal Injury Panel
  • Headway
  • The Spinal Injuries Association
  • The Association of Personal Injury Lawyers
  • Bikeability cycle training

And our specialist cycle accident claims team are also trained in accident investigation and reconstruction techniques by the Institute of Traffic Accident Investigators.

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