To us our clients mean everything, so it stands to reason that their opinion really matters to us too. We ask all our Clients to fill in a form at the end of their claims process to let us know what they think about our services. Below is just some of the feedback we have had recently.
“I was extremely satisfied with the service that Paul provided. In addition to the very sound legal advice and support I received, it was very helpful to find in Paul a committed and passionate cyclist.” Christophe, London, September 2014
“Paul provided professional and good advice during the period after my cycle accident his guidance and advice was fair and balanced he always provides a range of scenarios to me in order that I was fully informed during the whole process. The level of service Paul provides far exceeded my expectations” Richard, Berkshire, September 2014
“Thank you for your kind assistance in obtaining such a generous settlement and for the medical attention i received. I would certainly have no hesitation in recommending your professional services.”
“Paul did an outstanding job when my Father had a very serious cycling accident. He guided my family through a very complex case, put together a 1st class team to represent us, and managed to secure a compensation package that went way beyond our expectations. Even more impressive was his empathy, understanding and concern throughout the case; he was always at the end of the ‘phone to support us and explain any and every aspect of the case. We really couldn’t have asked for more and I have no hesitation in fully recommending Paul. Probably the biggest compliment I can pay Paul is that he felt like part of the family and he supported us through some very dark days.”
Garry Avery, Lancashire, October 2014
“Very friendly and professional service provided, everything explained fully in a language I could understand.”
“I contacted this solicitor following a cycle accident who took on my case at their own risk. The process was very well managed and totally objective. A very thorough case was prepared on my behalf. When I asked for explanation of parts of the process, I was always provided with a response. Overall, whilst I would have preferred the accident not to have happened, the experience and outcome was positive for me.” Robert, Cheshire, October 2014
“Very prompt service and replies to queries answered quickly. Always the same point of contact and kept well informed throughout.”
“Completely satisfied with the service provided by Smith Jones and would recommend them to anyone.”
“I would like to take this opportunity to thank you and your associates for successfully acting on my behalf in this case and for providing help and advice when making certain decisions and generally helping us to understand the proceedings. We would have no hesitation in recommending your firm to anyone else who may find themselves in need of your services.”
“We would like to take this opportunity to give our sincere thanks for your help in this matter. At times it has been difficult and sometimes we have been unsure but we have always listened to your expert guidance and as a result now have a cheque for double what we were hoping for we will certainly be passing on your details to friends and family and recommending you to anyone that needs assistance. Our sincerest thanks”.