At Cycle SOS, we represent clients nationwide. You don’t need to visit us in person as most of your claim can be managed over the phone, email, or post. Here’s an overview of the process:
Once you contact our Freephone helpline or submit a claim online, your case will be assigned to a member of our specialist cycle team. They will gather the necessary information to start your claim at a time that suits you. Most of this can be done over the phone, but if needed, we can arrange a home visit.
With the accident details in hand, we will pursue the defendant (the person responsible for your injuries) on your behalf. This involves conducting thorough investigations into the circumstances of your accident.
If the defendant accepts liability:
If the defendant denies liability or you reject their offer:
In most cases, going to court isn’t necessary. However, if your claim does proceed to court, we’ll guide you through every step and provide support, including arrangements for the hearing.
If you’re unsure about any aspect of the claims process, visit our FAQs. We’re here to help you every step of the way.
FREE INITIAL CONSULTATION WITH OUR SPECIALIST CYCLING ACCIDENT SOLICITORS
Contact:
Cycle SOS is a trading name of Fletchers Solicitors Limited, registered office St James’ Tower, 7 Charlotte Street, Manchester M1 4DZ, company no 5743784. Fletchers Solicitors Limited is authorised and regulated by Solicitors Regulation Authority, SRA number 469026.
Emily has over 7 years of experience in the legal sector, handling road traffic accident claims to recover compensation and support her clients. Her focus is to ensure all clients feel comfortable and at ease with the claims process so that they can focus on their recovery.
Emily considers rapport to be an essential part of the role and strives to always provide excellent client care.
Away from work, Emily enjoys spending time with her family and friends and travelling as much possible.
Diane is a Ministry of Justice (TOJ) Team Leader within our Cycle Department. She has 11 years’ experience managing road traffic accident claims, and 6 years’ experience managing MOJ claims.
Diane enjoys a challenge and always strives for the very best results for her customers; something that is clear in the way her team continually adapts its strategies in order to secure the most desired outcome. Diane has worked her way through the legal ranks here, and is proud to now have a strong, specialist team that is committed to customer satisfaction.
Diane believes that happy clients make a happy working environment, and it is this that ensures a productive and efficient workforce.
Nina has over 30 years’ experience in the legal sector. She specialises in recovering compensation for injury claimants as a result of road traffic accidents. Her focus for each and every claim is to help her clients secure the funding that they need to pay for ongoing treatment and support.
Nina became a CILEX Fellow in 2006 and now helps her clients and their families at a time when they have been through a traumatic experience, and everything they hold dear to them appears to be changing.
One case Nina is particularly proud of is supporting a client who had successfully sought asylum in the UK, following a road traffic accident. The claim was successfully pursued through the MIB and the client was left with significant injuries. Her client was able to use the compensation to aid family members with their applications to seek asylum in the UK.
Julian qualified as a Solicitor in 2005 and has worked in all areas of personal injury since 2000. Julian has a well-rounded understanding of personal injury law, having represented both claimants and defendants.
Julian always aims for maximum damages to meet his clients’ needs for injury and rehabilitation expenses, and can often secure interim payments to help meet clients’ financial needs. Julian is highly proactive in ensuring cases are progressed, ensuring a timely conclusion.
When not at the office, Julian is a keen cyclist, both on roads and virtually -he will often do an hour of ‘Zwifting’ in the mornings before starting work.
Richard has 12 years of legal experience and qualified as a Solicitor in February 2014. He has been a Team Manager with us since 2019. Throughout his career, Richard has specialised in personal injury, handling an array of Road Traffic Accident cases, in addition to employer and public liability.
Richard prides himself on his very strong strategic and planning skills, which come into their own in complex injury cases where more technical arguments are involved. On every case, he is committed to ensuring that his clients receive full compensation for their injuries.
Away from work, Richard enjoys sport; he is a season ticket holder at St Helens Rugby Club and a Liverpool FC fan. Not only a spectator, Richard also likes going to play golf as often as he can.
