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How Two Cyclists Recovered Compensation and Confidence After Road Accidents

Cheshire Cyclist Awarded £5,000 After Road Collision 

Our client, a 30-year-old man from Cheshire was involved in a road traffic accident while cycling along a main road. The other driver, travelling in the opposite direction, turned right across his path, causing a sudden and avoidable collision. Despite being an experienced cyclist, our client had no chance to avoid the crash. 

The Incident 

The driver’s actions left our client injured and understandably shaken. Thankfully, liability was admitted through the Ministry of Justice claims portal. However, when no offers were made at Stage 2 of the process, the claim dropped out of the portal and had to be formally issued to progress. 

Injuries Sustained 

Our client suffered several soft tissue injuries, a cut to his finger, and psychological distress in the form of anxiety following the incident. His injuries forced him to take time off work, adding additional stress to what was already a difficult period. 

Legal Support and Client Care 

Associate Solicitor Jayne Orme and Paralegal Leanne Tattersall guided the client through the claim with compassion and professionalism. With her support, the legal process remained clear and manageable, even when the claim became more complex. 

Jayne ensured the case was issued in good time after it exited the portal, demonstrating a proactive approach that kept the client’s best interests front and centre. She worked closely with the client to understand the full impact of the accident and ensured all relevant losses and symptoms were accounted for. 

The Outcome 

The case was successfully settled for £5,000, a fair reflection of the physical and emotional toll the accident had taken. The client was pleased with the outcome and, more importantly, grateful that he could now move forward. 

Looking Ahead 

Our client is relieved the case is now behind him. With the support he received from Jayne and the wider Cycle-SOS team, he’s ready to continue rebuilding his confidence and get back to life before the crash. 

“This client remained calm and reasonable throughout, even when things became more complex,” said Jayne. “I’m really pleased we could get the result he deserved and help him close this chapter.” 

Swindon Teacher Receives £5,000 in Compensation After Road Collision 

Whilst out riding his road by, our client a 49-year-old teacher from Swindon was injured in a road traffic accident when a driver pulled out of a side road into his path, causing a collision. The incident left him with a range of physical injuries and emotional distress, disrupting both his personal and professional life. 

The Incident 

The accident occurred on a quiet road but had a significant impact. As our client travelled lawfully along his route, the defendant pulled out unexpectedly from a side road, causing a crash. Police were called to the scene, and the incident was formally logged. The defendant’s insurers admitted liability via the Ministry of Justice claims portal. 

Injuries Sustained 

Our client suffered soft tissue injuries to his neck and lower back, as well as damage to his left knee, elbow, and hand. Alongside the physical pain, he developed a fear of travel, a common psychological effect of road accidents that can take time to overcome. 

Initially, the injuries were expected to heal within a standard recovery period. However, when symptoms persisted beyond medical predictions, Associate Solicitor Jayne Orme arranged for further expert evidence to be obtained to better understand the extent of his ongoing discomfort. 

Private Physiotherapy and Client Support 

Thanks to Jayne’s proactive approach, the defendant’s insurers agreed to fund private physiotherapy sessions, ensuring our client had quick access to professional treatment. This helped support his physical recovery and provided reassurance during a difficult time. 

Jayne developed a strong working relationship with the client. “He was a pleasure to support throughout the claim. He remained polite, understanding, and focused on doing what was needed to move forward with his recovery,” she said. 

The Outcome 

After careful evidence gathering and open communication with the other side, the claim was settled for £5,000. This sum reflected both the pain and suffering caused by the accident, as well as the commitment our client showed throughout his recovery. 

Looking Ahead 

While the claim has now settled, our client continues to work on his physical rehabilitation with the support of physiotherapy. His resilience and calm approach have been admirable, and we wish him all the very best as he looks forward to putting this difficult chapter behind him. 

Written By:

Emily Pheysey

Litigation Executive

Emily has over 7 years of experience in the legal sector, handling road traffic accident claims to recover compensation and support her clients. Her focus is to ensure all clients feel comfortable and at ease with the claims process so that they can focus on their recovery.

Emily considers rapport to be an essential part of the role and strives to always provide excellent client care.

Away from work, Emily enjoys spending time with her family and friends and travelling as much possible.

Diane Holderness

Litigation Executive

Diane is a Ministry of Justice (TOJ) Team Leader within our Cycle Department. She has 11 years’ experience managing road traffic accident claims, and 6 years’ experience managing MOJ claims.

Diane enjoys a challenge and always strives for the very best results for her customers; something that is clear in the way her team continually adapts its strategies in order to secure the most desired outcome. Diane has worked her way through the legal ranks here, and is proud to now have a strong, specialist team that is committed to customer satisfaction.

Diane believes that happy clients make a happy working environment, and it is this that ensures a productive and efficient workforce.

Nina Haddock

Chartered Legal Executive

Nina has over 30 years’ experience in the legal sector. She specialises in recovering compensation for injury claimants as a result of road traffic accidents. Her focus for each and every claim is to help her clients secure the funding that they need to pay for ongoing treatment and support.

Nina became a CILEX Fellow in 2006 and now helps her clients and their families at a time when they have been through a traumatic experience, and everything they hold dear to them appears to be changing.

One case Nina is particularly proud of is supporting a client who had successfully sought asylum in the UK, following a road traffic accident. The claim was successfully pursued through the MIB and the client was left with significant injuries. Her client was able to use the compensation to aid family members with their applications to seek asylum in the UK.

Julian Fox

Cycling Accident Solicitor

Julian qualified as a Solicitor in 2005 and has worked in all areas of personal injury since 2000. Julian has a well-rounded understanding of personal injury law, having represented both claimants and defendants.

Julian always aims for maximum damages to meet his clients’ needs for injury and rehabilitation expenses, and can often secure interim payments to help meet clients’ financial needs. Julian is highly proactive in ensuring cases are progressed, ensuring a timely conclusion.

When not at the office, Julian is a keen cyclist, both on roads and virtually -he will often do an hour of ‘Zwifting’ in the mornings before starting work.

Richard Atherton

Cycling Accident Solicitor

Richard has 12 years of legal experience and qualified as a Solicitor in February 2014. He has been a Team Manager with us since 2019. Throughout his career, Richard has specialised in personal injury, handling an array of Road Traffic Accident cases, in addition to employer and public liability.

Richard prides himself on his very strong strategic and planning skills, which come into their own in complex injury cases where more technical arguments are involved. On every case, he is committed to ensuring that his clients receive full compensation for their injuries.

Away from work, Richard enjoys sport; he is a season ticket holder at St Helens Rugby Club and a Liverpool FC fan. Not only a spectator, Richard also likes going to play golf as often as he can.

Dave Gardner

Litigation Executive

Dave has over 20 years of experience in the legal sector. His specialism is personal injury and he has dealt with hundreds of cycling injury claims during his career. Excellent client care and communication is paramount to Dave. He prides himself on being accessible and available, attending court hearings where damages are in dispute to ensure the best outcome for his clients. One case Dave is particularly proud of is when he supported an elderly client who suffered serious injuries following a road traffic incident. The police had not taken any action against the defendant, so Dave had to be proactive and act within a 24-hour window. The case proceeded and the client was in receipt of £30,000 in damages, which he would not have been entitled to had the client not approached Dave. He is also an avid supporter of Glasgow Rangers and travelled abroad on many occasions to see them play in European competitions.

Gerard Horton

Partner

Gerard is a Senior Solicitor at Cycle SOS. In his 13 years of experience, Gerard has built a national reputation in the catastrophic injury sector, dealing with high value and complex cases. Alongside his legal role, Gerard supports several charities including Headway Central Lancashire, Northwest Regional Spinal Injuries Centre and spinal injury charity, Back Up.

Julia Eyton

Partner

Julia brings a wealth of knowledge and expertise to the Cycle SOS team.

Specialising in representing those who have had life changing injuries, Julia handles some of the most serious and complex personal injury cases both within Cycle SOS and nationally.

She often works on high value claims and is skilled in winning complex liability cases.

NADIA KERR

Partner

Nadia has over 30 years of legal expertise and has represented hundreds of vulnerable road users. With a focus on ensuring timely rehabilitation, speedy repair or replacement of bikes and kit, and securing fair compensation, Nadia is committed to advocating for justice and client rights. Alongside her legal career, Nadia actively participates in national campaigns to benefit vulnerable road users and acts as a Trustee/Director for the national cycling charity, Cycling UK. Nadia was named in Cycling UK’s ‘100 women’ and was a founding member, now running a women’s cycling group, TeamGlow in South Manchester. Among her many achievements, Nadia takes pride in her spot on BBC Breakfast, where she provided expert commentary on long term government funding for pothole repairs.

Caroline Morris

DIRECTOR OF SERIOUS INJURY

Caroline has specialised in personal injury for over 25 years, recovering more than £56 million in damages during that time, to help clients rebuild their lives after injury.

Caroline is committed to achieving rehabilitation options early, meaning her clients benefits from the best care and treatment at the earliest stage possible.